User Privacy Policy

This Privacy Policy explains how we collect, use and protect your personal information when you use DaytonaSpin services. We take your privacy seriously and set out the types of information we process, how we use it, and the choices you have about your data.

Types of data collected

Personal data

When you create an account or contact us we collect personal information such as your name, date of birth, email address, postal address and identity documents when verification is required. We also store account credentials and communication preferences.

Technical data

We collect device and connection information to provide and secure our service. This includes IP address, browser type, operating system, device identifiers, and log data about your activity on our site and apps.

Transactional data

We retain records of deposits, bets, game activity, withdrawals and payment method details necessary to process transactions, detect fraud and comply with financial and regulatory obligations.

Use of information

We use data to operate your account, process payments, provide customer support, and improve our service. Information is also used for security checks, fraud prevention, compliance with legal obligations, and to send service messages about your account and activity.

Data protection practices

We implement technical and organisational measures to protect personal data from unauthorised access, loss or misuse. Access to personal data is limited to staff and service providers who need it to perform their duties and who are contractually bound to protect it.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, support login sessions, measure site performance and show relevant content. You can manage cookie settings via your browser or in the site preferences. Third-party analytics and advertising partners may also place cookies in line with their own policies.

User rights

You have rights to access the personal data we hold about you, request correction, restriction of processing, or object to processing in certain circumstances. You may also request a copy of your data in a portable format.

Access, correction and deletion of data

To request access, correction or deletion please contact our support team. We will verify your identity before fulfilling requests. Some data may be retained where required for legal or regulatory reasons or to protect against fraud. For enquiries use [email protected].

Information sharing and third parties

We may share data with payment processors, identity verification providers, fraud prevention services and other third-party suppliers who support our operations. We require these providers to process data securely and only according to our instructions. We do not sell your personal information.

Privacy policy updates

We may update this policy to reflect changes in our practices or legal requirements. When we make significant changes we will notify you by email or via the site. Continued use of Daytona Spin services after changes indicates acceptance of the revised policy.