Yeti Casino Terms and Conditions

These Terms and Conditions set out the rules that govern use of the HorizonBet platform. They describe our relationship with you as a user, the responsibilities we each have, and the general rules that apply when you open and use an account. By registering or using our services you agree to follow these terms and any applicable policies referenced herein.

Account responsibilities

You are responsible for maintaining the confidentiality of your account details and for all activity that occurs under your account. We may require identity verification and documentation at any time to confirm your identity or source of funds. You must provide accurate information and update your details if they change. We reserve the right to suspend or close accounts where there is suspected fraud, misuse, shared accounts, or breaches of these terms.

Eligibility requirements

To register and use our services you must meet the minimum age and residency requirements applicable in the United Kingdom. Accounts must be held by a single natural person only. We may refuse registrations or close accounts where eligibility cannot be confirmed or where local laws prohibit access. If you are unsure about your eligibility, please contact our support team before depositing funds.

Acceptable platform use

Our platform is intended for lawful, personal use only. You must not attempt to manipulate games, exploit software, or use automated tools or scripts to interact with the service. Prohibited activity includes collusion, cheating, attempting to reverse-engineer games, using multiple accounts to avoid limits, or any action that disrupts normal operation. We may limit, suspend, or close accounts and withhold funds where prohibited activity is detected.

General bonus and promotion rules

Promotions and bonuses are subject to separate terms which form part of these Terms and Conditions. Eligibility, wagering requirements, and game-weighting may apply. We may impose maximum bet sizes, withdrawal restrictions on bonus funds, and restrict promotions to selected customers. If verification or other checks are incomplete, we may withhold bonus payouts until requirements are satisfied.

Deposits and withdrawals

We support a range of payment methods for deposits and withdrawals. Deposit and withdrawal limits may apply and can be changed by us at any time. All withdrawal requests are subject to verification checks to prevent money laundering and fraud. We may require identity, address, and source-of-funds documentation prior to processing withdrawals. Processing times depend on the payment method and may vary.

Account limits and responsible use

We encourage responsible play and offer tools to set deposit, loss and session limits, or to self-exclude. You can request changes to your limits in your account settings. We may also impose temporary or permanent limits where there is concern about account activity or compliance with our policies.

Dispute resolution

If you have a dispute, contact our support team with full details and any relevant evidence. We will acknowledge and investigate complaints in line with our internal procedures. If we cannot resolve a dispute to your satisfaction, further independent escalation options may be available depending on your jurisdiction.

Updates to terms and conditions

We may update these Terms and Conditions from time to time. We will publish changes on the platform and, where appropriate, notify you. Continued use after changes have been posted constitutes acceptance. Significant changes may be communicated directly, but it is your responsibility to review the latest terms regularly.